How many typical citizens think of outsourcing in a positive light? David Sudolsky and Suneet Bhatt visit Bold TV to discuss their mission-driven outsourcing company, Boldr. Purpose-driven outsourcing is a holistic approach to the industry. Boldr builds teams for companies in the Philippines and reinvests locally in the community where they work. They team up with nonprofits in Manila and sponsor educational programs for children. They believe that outsourcing succeeds when companies honor and respect their employees and their community.
Sudolsky moved to the Philippines and set up a business that was significantly focused on profit-maximizing. This experience revealed the negative effects of prioritizing money. Employee turnover was sky-high. He found that companies that don’t focus on the holistic wellbeing of employees see more people quit. As a result, they spend more money training new employees, and this cost adds up over time. With Boldr’s approach of people and community first, their team members stay longer and are more invested in the company’s long-term mission.
When does a company need outsourcing? The main reason to outsource is if an area of the company needs to expand. However, some companies prematurely outsource the wrong areas for the wrong reasons. There is a significant question to ask: Have you tried it yourself and failed? Entrepreneurs should first assess their strengths and weaknesses. They should utilize outsourcing for work that the company is not able to do well by itself. When an entrepreneur decides that outsourcing is right for them, they must consider the holistic approach. Great talent and great skill exist everywhere in the world, but great opportunity doesn’t. When they provide overseas employees with opportunities and treat them well, they are on the way to success.